{"id":912,"date":"2026-05-28T09:13:53","date_gmt":"2026-05-28T09:13:53","guid":{"rendered":"https:\/\/support.bkpos.ch\/?post_type=docs&#038;p=912"},"modified":"2026-06-12T14:40:28","modified_gmt":"2026-06-12T14:40:28","password":"","slug":"rabattgruende-retourgruende-3","status":"publish","type":"docs","link":"https:\/\/support.bkpos.ch\/?docs=rabattgruende-retourgruende-3","title":{"rendered":"Rabattgr\u00fcnde &amp; Retourgr\u00fcnde (Gastro)"},"content":{"rendered":"\n<br>\n\n\n\n<p class=\"wp-block-paragraph\">F\u00fcr eine l\u00fcckenlose Nachvollziehbarkeit im Kassenjournal ist es im Gastro-Alltag ratsam, Preisnachl\u00e4sse und Stornierungen an feste Begr\u00fcndungen zu kn\u00fcpfen. In HIOPOS k\u00f6nnen Sie sowohl Rabattgr\u00fcnde (z. B. <em>\u00abMitarbeiterrabatt\u00bb<\/em> oder <em>\u00abStammgast\u00bb<\/em>) als auch Retourgr\u00fcnde (z. B. <em>\u00abFalsch bestellt\u00bb<\/em> oder <em>\u00abAbgelaufen\u00bb<\/em>) vordefinieren.<\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>1.0 Navigation zu den Rabatt- und Retourgr\u00fcnden<\/strong><\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Navigieren Sie im Hauptmen\u00fc zu <strong>Verwaltung -> Konfiguration<\/strong>.<\/li>\n\n\n\n<li>Je nachdem, was Sie einrichten m\u00f6chten, w\u00e4hlen Sie in der vierten Zeile die Kachel <strong>Rabattgr\u00fcnde<\/strong> oder <strong>Retourgr\u00fcnde<\/strong> aus.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1600\" height=\"900\" src=\"https:\/\/support.bkpos.ch\/wp-content\/uploads\/2026\/04\/Bild-1-5.png\" alt=\"\" class=\"wp-image-650\" srcset=\"https:\/\/support.bkpos.ch\/wp-content\/uploads\/2026\/04\/Bild-1-5.png 1600w, https:\/\/support.bkpos.ch\/wp-content\/uploads\/2026\/04\/Bild-1-5-300x169.png 300w, https:\/\/support.bkpos.ch\/wp-content\/uploads\/2026\/04\/Bild-1-5-1024x576.png 1024w, https:\/\/support.bkpos.ch\/wp-content\/uploads\/2026\/04\/Bild-1-5-768x432.png 768w, https:\/\/support.bkpos.ch\/wp-content\/uploads\/2026\/04\/Bild-1-5-1536x864.png 1536w, https:\/\/support.bkpos.ch\/wp-content\/uploads\/2026\/04\/Bild-1-5-360x203.png 360w\" sizes=\"(max-width: 1600px) 100vw, 1600px\" \/><\/figure>\n\n\n\n<br>\n\n\n\n<br>\n\n\n\n<br>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>2.0 Rabattgr\u00fcnde konfigurieren<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Wenn Sie eine neue Begr\u00fcndung anlegen oder eine bestehende bearbeiten, passen Sie die Parameter im Men\u00fc <strong>RABATTGRUND<\/strong> anhand der folgenden Logik an<sup><\/sup>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>1. [Name \/ Betrag Rabatt]:<\/strong> Vergeben Sie einen eindeutigen Namen (z. B. <em>\u00ab10% Rabatt\u00bb<\/em>). F\u00fcr einen rein prozentualen Rabatt lassen Sie den Haken bei <em>\u00abBetrag Rabatt\u00bb<\/em> deaktiviert.<\/li>\n\n\n\n<li><strong>2. [Fester Betrag]:<\/strong> Wenn Sie stattdessen einen fixen Franken-Abzug w\u00fcnschen (z. B. 5 CHF), aktivieren Sie die Option <em>\u00abBetrag Rabatt\u00bb<\/em> und hinterlegen Sie hier den festen Wert.<\/li>\n\n\n\n<li><strong>3. [Kann angepasst werden]:<\/strong> Legen Sie \u00fcber diese Option fest, ob der Betrag oder der Prozentsatz an der Kasse fix vorgegeben ist oder vom Servicepersonal beim Bonieren frei angepasst werden darf.<\/li>\n\n\n\n<li><strong>4. [Bezeichnung auf Rechnung drucken]:<\/strong> Wenn Sie dieses H\u00e4kchen setzen, wird der Name des Rabatts f\u00fcr den Gast sichtbar auf den Rechnungsbeleg gedruckt.<\/li>\n\n\n\n<li><strong>5. [Prozentsatz \/ Limits]:<\/strong> Hier legen Sie den standardm\u00e4ssigen Wert fest (z. B. <em>10%<\/em>) sowie optional den minimalen und maximalen Betrag oder Prozentsatz, der zul\u00e4ssig ist.<\/li>\n\n\n\n<li><strong>6. [Autorisierte Benutzerprofile]:<\/strong> W\u00e4hlen Sie hier aus, ob dieser spezifische Rabatt allen Mitarbeitern oder nur bestimmten Benutzerprofilen (z. B. dem Gesch\u00e4ftsf\u00fchrer oder dem Chef de Service) gezielt zur Verf\u00fcgung stehen soll.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1600\" height=\"900\" src=\"https:\/\/support.bkpos.ch\/wp-content\/uploads\/2026\/04\/Bild-1-7.png\" alt=\"\" class=\"wp-image-653\" srcset=\"https:\/\/support.bkpos.ch\/wp-content\/uploads\/2026\/04\/Bild-1-7.png 1600w, https:\/\/support.bkpos.ch\/wp-content\/uploads\/2026\/04\/Bild-1-7-300x169.png 300w, https:\/\/support.bkpos.ch\/wp-content\/uploads\/2026\/04\/Bild-1-7-1024x576.png 1024w, https:\/\/support.bkpos.ch\/wp-content\/uploads\/2026\/04\/Bild-1-7-768x432.png 768w, https:\/\/support.bkpos.ch\/wp-content\/uploads\/2026\/04\/Bild-1-7-1536x864.png 1536w, https:\/\/support.bkpos.ch\/wp-content\/uploads\/2026\/04\/Bild-1-7-360x203.png 360w\" sizes=\"(max-width: 1600px) 100vw, 1600px\" \/><\/figure>\n\n\n\n<br>\n\n\n\n<br>\n\n\n\n<br>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>3.0 Retourgr\u00fcnde festlegen<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Wenn im Service ein bereits gebuchter Artikel zur\u00fcckgenommen werden muss, sorgt ein hinterlegter <strong>RETOURENGRUND<\/strong> f\u00fcr Ordnung in der Buchhaltung<sup><\/sup>:<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Tippen Sie im Verwaltungsmen\u00fc auf <strong>Retourgr\u00fcnde<\/strong> und erstellen Sie einen neuen Grund (z. B. <em>\u00abAbgelaufen\u00bb<\/em>).<\/li>\n\n\n\n<li>Vergeben Sie im Feld <strong>Name<\/strong> die entsprechende Bezeichnung.<\/li>\n\n\n\n<li><strong>Tage-Limit festlegen:<\/strong> In der Zeile <strong>Tage<\/strong> k\u00f6nnen Sie zus\u00e4tzlich pr\u00e4zise bestimmen, wie viele Tage nach dem urspr\u00fcnglichen Verkauf eine Retoure mit diesem spezifischen Grund maximal noch m\u00f6glich ist (z. B. <em>14<\/em> Tage). Nach Ablauf dieser Frist sperrt die Kasse die R\u00fccknahme automatisch.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1600\" height=\"900\" src=\"https:\/\/support.bkpos.ch\/wp-content\/uploads\/2026\/04\/Bild-1-6.png\" alt=\"\" class=\"wp-image-651\" srcset=\"https:\/\/support.bkpos.ch\/wp-content\/uploads\/2026\/04\/Bild-1-6.png 1600w, https:\/\/support.bkpos.ch\/wp-content\/uploads\/2026\/04\/Bild-1-6-300x169.png 300w, https:\/\/support.bkpos.ch\/wp-content\/uploads\/2026\/04\/Bild-1-6-1024x576.png 1024w, https:\/\/support.bkpos.ch\/wp-content\/uploads\/2026\/04\/Bild-1-6-768x432.png 768w, https:\/\/support.bkpos.ch\/wp-content\/uploads\/2026\/04\/Bild-1-6-1536x864.png 1536w, https:\/\/support.bkpos.ch\/wp-content\/uploads\/2026\/04\/Bild-1-6-360x203.png 360w\" sizes=\"(max-width: 1600px) 100vw, 1600px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/support.bkpos.ch\/wp-content\/uploads\/2026\/04\/Screenshot_20260508-161622.png\" alt=\"\" class=\"wp-image-654\" srcset=\"https:\/\/support.bkpos.ch\/wp-content\/uploads\/2026\/04\/Screenshot_20260508-161622.png 1920w, https:\/\/support.bkpos.ch\/wp-content\/uploads\/2026\/04\/Screenshot_20260508-161622-300x169.png 300w, https:\/\/support.bkpos.ch\/wp-content\/uploads\/2026\/04\/Screenshot_20260508-161622-1024x576.png 1024w, https:\/\/support.bkpos.ch\/wp-content\/uploads\/2026\/04\/Screenshot_20260508-161622-768x432.png 768w, https:\/\/support.bkpos.ch\/wp-content\/uploads\/2026\/04\/Screenshot_20260508-161622-1536x864.png 1536w, https:\/\/support.bkpos.ch\/wp-content\/uploads\/2026\/04\/Screenshot_20260508-161622-360x203.png 360w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/figure>\n\n\n\n<br>\n\n\n\n<br>\n\n\n\n<br>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>4.0 Sichern und Synchronisieren<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Best\u00e4tigen Sie die Eingaben in beiden Men\u00fcs jeweils oben rechts \u00fcber die entsprechende Schaltfl\u00e4che (<em>Speichern<\/em> oder <em>OK<\/em>).<\/li>\n\n\n\n<li><em>(Wichtig: F\u00fchren Sie auch hier im Anschluss die manuelle Synchronisation unter Verwaltung -> Kasse -> Synchronisation durch, damit die Gr\u00fcnde im Live-Betrieb auf den Kassen aufpoppen!)<\/em><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>F\u00fcr eine l\u00fcckenlose Nachvollziehbarkeit im Kassenjournal ist es im Gastro-Alltag ratsam, Preisnachl\u00e4sse und Stornierungen an feste Begr\u00fcndungen zu kn\u00fcpfen. In [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"doc_category":[3],"doc_tag":[],"class_list":["post-912","docs","type-docs","status-publish","hentry","doc_category-hiopos-gastronomie"],"year_month":"2026-08","word_count":421,"total_views":"3","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"bkpos","author_nicename":"hs_user","author_url":"https:\/\/support.bkpos.ch\/?author=1"},"doc_category_info":[{"term_name":"HIOPOS - Gastronomie","term_url":"https:\/\/support.bkpos.ch\/?doc_category=hiopos-gastronomie"}],"doc_tag_info":[],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/support.bkpos.ch\/index.php?rest_route=\/wp\/v2\/docs\/912","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.bkpos.ch\/index.php?rest_route=\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/support.bkpos.ch\/index.php?rest_route=\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/support.bkpos.ch\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/support.bkpos.ch\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=912"}],"version-history":[{"count":0,"href":"https:\/\/support.bkpos.ch\/index.php?rest_route=\/wp\/v2\/docs\/912\/revisions"}],"wp:attachment":[{"href":"https:\/\/support.bkpos.ch\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=912"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/support.bkpos.ch\/index.php?rest_route=%2Fwp%2Fv2%2Fdoc_category&post=912"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/support.bkpos.ch\/index.php?rest_route=%2Fwp%2Fv2%2Fdoc_tag&post=912"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}