{"id":1310,"date":"2026-08-17T08:59:14","date_gmt":"2026-08-17T08:59:14","guid":{"rendered":"https:\/\/support.bkpos.ch\/?post_type=docs&#038;p=1310"},"modified":"2026-08-18T15:01:51","modified_gmt":"2026-08-18T13:01:51","password":"","slug":"geraet-im-worldline-portal-registrieren-tap-on-mobile","status":"publish","type":"docs","link":"https:\/\/support.bkpos.ch\/?docs=geraet-im-worldline-portal-registrieren-tap-on-mobile","title":{"rendered":"Ger\u00e4t im Worldline-Portal registrieren (Tap on Mobile)"},"content":{"rendered":"\n<br>\n\n\n\n<p class=\"wp-block-paragraph\">Mit <strong>Tap on Mobile<\/strong> (TOM) von Worldline k\u00f6nnen Sie Ihr Smartphone oder Tablet als Kartenleseger\u00e4t nutzen. Karten und kontaktlose Zahlungen wie zum Beispiel von TWINT, Apple Pay oder Google Pay werden direkt \u00fcber das Ger\u00e4t entgegengenommen, ohne ein separates Kartenterminal zu ben\u00f6tigen.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Damit ein Ger\u00e4t f\u00fcr Kontaktloses bezahlen genutzt werden kann, muss es einmalig im <strong>Worldline-Portal<\/strong> registriert werden. Diese Anleitung f\u00fchrt Sie durch den Prozess.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Voraussetzungen:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Die <strong>Tap on Mobile-App<\/strong> (TOM) ist auf dem Ger\u00e4t, welches zu bezahlen genutzt werden soll, installiert und gestartet<\/li>\n\n\n\n<li>Sie haben Zugang zum <strong>Worldline-Portal<\/strong> (E-Mail-Adresse und Passwort)<\/li>\n\n\n\n<li>Ein zweites Ger\u00e4t (PC oder Laptop) f\u00fcr das Portal ist empfehlenswert<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1386\" height=\"568\" src=\"https:\/\/support.bkpos.ch\/wp-content\/uploads\/2026\/08\/image.png\" alt=\"\" class=\"wp-image-1311\" srcset=\"https:\/\/support.bkpos.ch\/wp-content\/uploads\/2026\/08\/image.png 1386w, https:\/\/support.bkpos.ch\/wp-content\/uploads\/2026\/08\/image-300x123.png 300w, https:\/\/support.bkpos.ch\/wp-content\/uploads\/2026\/08\/image-1024x420.png 1024w, https:\/\/support.bkpos.ch\/wp-content\/uploads\/2026\/08\/image-768x315.png 768w, https:\/\/support.bkpos.ch\/wp-content\/uploads\/2026\/08\/image-360x148.png 360w\" sizes=\"(max-width: 1386px) 100vw, 1386px\" \/><\/figure>\n\n\n\n<br>\n\n\n\n<br>\n\n\n\n<br>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>1.0 Portal-Zugang<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Das Worldline-Portal erreichen Sie unter:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/worldline-ch.softpos.eu\">https:\/\/worldline-ch.softpos.eu<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00d6ffnen Sie das Portal am besten auf einem <strong>PC oder Laptop<\/strong>. So k\u00f6nnen Sie parallel im Portal arbeiten und auf dem Ger\u00e4t die App bedienen, ohne st\u00e4ndig zwischen zwei Ansichten wechseln zu m\u00fcssen.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Passwort vergessen?<\/strong> Klicken Sie auf <strong>Passwort vergessen?<\/strong> auf der Login-Seite. Sie erhalten anschliessend eine E-Mail, mit der Sie ein neues Passwort festlegen k\u00f6nnen.<\/p>\n\n\n\n<br>\n\n\n\n<br>\n\n\n\n<br>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>1.1 Registrierung durchf\u00fchren<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Beim ersten Start fordert Sie die Tap on Mobile-App auf, das Ger\u00e4t zu registrieren. Der Ablauf funktioniert immer nach dem gleichen Prinzip: Die App zeigt einen <strong>Code<\/strong>, den Sie im Portal eingeben. Das Portal zeigt daraufhin einen <strong>zweiten Code<\/strong>, den Sie zur\u00fcck in der App eingeben.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>So gehen Sie vor:<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>In der App:<\/strong> Notieren oder kopieren Sie den <strong>Einmalcode<\/strong>, der Ihnen angezeigt wird. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"670\" height=\"556\" src=\"https:\/\/support.bkpos.ch\/wp-content\/uploads\/2026\/08\/image-3.png\" alt=\"\" class=\"wp-image-1314\" srcset=\"https:\/\/support.bkpos.ch\/wp-content\/uploads\/2026\/08\/image-3.png 670w, https:\/\/support.bkpos.ch\/wp-content\/uploads\/2026\/08\/image-3-300x249.png 300w, https:\/\/support.bkpos.ch\/wp-content\/uploads\/2026\/08\/image-3-360x299.png 360w\" sizes=\"(max-width: 670px) 100vw, 670px\" \/><\/figure>\n\n\n\n<br>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Im Browser:<\/strong> \u00d6ffnen Sie <a href=\"https:\/\/worldline-ch.softpos.eu\">https:\/\/worldline-ch.softpos.eu<\/a> und melden Sie sich mit E-Mail und Passwort an.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">W\u00e4hlen Sie links im Men\u00fc <strong>Terminals<\/strong> aus.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">W\u00e4hlen Sie ein <strong>verf\u00fcgbares Terminal<\/strong> (Status: <code>Available<\/code>) aus der Liste aus.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Die Registrierung ist nun abgeschlossen und das Ger\u00e4t kann Zahlungen entgegennehmen.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"670\" height=\"200\" src=\"https:\/\/support.bkpos.ch\/wp-content\/uploads\/2026\/08\/image-4.png\" alt=\"\" class=\"wp-image-1315\" srcset=\"https:\/\/support.bkpos.ch\/wp-content\/uploads\/2026\/08\/image-4.png 670w, https:\/\/support.bkpos.ch\/wp-content\/uploads\/2026\/08\/image-4-300x90.png 300w, https:\/\/support.bkpos.ch\/wp-content\/uploads\/2026\/08\/image-4-360x107.png 360w\" sizes=\"(max-width: 670px) 100vw, 670px\" \/><\/figure>\n\n\n\n<br>\n\n\n\n<p class=\"wp-block-paragraph\">Klicken Sie unten rechts auf <strong>Registration<\/strong> (Registrieren).<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"670\" height=\"173\" src=\"https:\/\/support.bkpos.ch\/wp-content\/uploads\/2026\/08\/image-5.png\" alt=\"\" class=\"wp-image-1316\" srcset=\"https:\/\/support.bkpos.ch\/wp-content\/uploads\/2026\/08\/image-5.png 670w, https:\/\/support.bkpos.ch\/wp-content\/uploads\/2026\/08\/image-5-300x77.png 300w, https:\/\/support.bkpos.ch\/wp-content\/uploads\/2026\/08\/image-5-360x93.png 360w\" sizes=\"(max-width: 670px) 100vw, 670px\" \/><\/figure>\n\n\n\n<br>\n\n\n\n<p class=\"wp-block-paragraph\">Geben Sie den <strong>Einmalcode aus der App<\/strong> ein und klicken auf <strong>Find registration<\/strong> (Registrierung suchen).<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"670\" height=\"249\" src=\"https:\/\/support.bkpos.ch\/wp-content\/uploads\/2026\/08\/image-6.png\" alt=\"\" class=\"wp-image-1317\" srcset=\"https:\/\/support.bkpos.ch\/wp-content\/uploads\/2026\/08\/image-6.png 670w, https:\/\/support.bkpos.ch\/wp-content\/uploads\/2026\/08\/image-6-300x111.png 300w, https:\/\/support.bkpos.ch\/wp-content\/uploads\/2026\/08\/image-6-360x134.png 360w\" sizes=\"(max-width: 670px) 100vw, 670px\" \/><\/figure>\n\n\n\n<br>\n\n\n\n<p class=\"wp-block-paragraph\">Pr\u00fcfen Sie die Anmeldedetails und best\u00e4tigen Sie die Registrierung.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Das Portal zeigt nun einen <strong>zweiten Code<\/strong> an.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Geben Sie diesen <strong>zweiten Code zur\u00fcck in der TOM App<\/strong> ein und best\u00e4tigen Sie diesen.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Die Registrierung ist abgeschlossen und das Ger\u00e4t kann Zahlungen entgegennehmen.<\/p>\n\n\n\n<br>\n\n\n\n<br>\n\n\n\n<br>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>1.2 Hinweise und h\u00e4ufige Fallstricke<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Codes sind zeitlich begrenzt:<\/strong> Sowohl der Einmalcode aus der TOM App als auch der Code aus dem Portal laufen nach kurzer Zeit ab. F\u00fchren Sie die Schritte z\u00fcgig durch. Beim Ablauf eines Codes, k\u00f6nnen Sie die vorherigen Schritte erneut durchf\u00fchren um ein neuen zu generieren . <\/li>\n\n\n\n<li><strong>Kein verf\u00fcgbares Terminal in der Liste?<\/strong> Kontaktieren Sie den Worldline-Support, damit dies gepr\u00fcft wird und gegebenenfalls ein Terminal Ihrem Konto zugewiesen wird. <\/li>\n\n\n\n<li><strong>Registrierung schl\u00e4gt fehl?<\/strong> Pr\u00fcfen Sie, ob das Ger\u00e4t im <strong>selben Netzwerk<\/strong> wie der PC ist und ein stabile Internetverbindung besteht. <\/li>\n\n\n\n<li><strong>Ger\u00e4t wechseln:<\/strong> Wenn Sie sp\u00e4ter ein anderes Ger\u00e4t verwenden m\u00f6chten, muss die Registrierung im Portal gel\u00f6st und der Prozess mit dem neuen Ger\u00e4t erneut durchgef\u00fchrt werden.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Mit Tap on Mobile (TOM) von Worldline k\u00f6nnen Sie Ihr Smartphone oder Tablet als Kartenleseger\u00e4t nutzen. Karten und kontaktlose Zahlungen [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"doc_category":[26],"doc_tag":[],"class_list":["post-1310","docs","type-docs","status-publish","hentry","doc_category-tom"],"year_month":"2026-08","word_count":505,"total_views":"7","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"bkpos","author_nicename":"hs_user","author_url":"https:\/\/support.bkpos.ch\/?author=1"},"doc_category_info":[{"term_name":"TOM","term_url":"https:\/\/support.bkpos.ch\/?doc_category=tom"}],"doc_tag_info":[],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/support.bkpos.ch\/index.php?rest_route=\/wp\/v2\/docs\/1310","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.bkpos.ch\/index.php?rest_route=\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/support.bkpos.ch\/index.php?rest_route=\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/support.bkpos.ch\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/support.bkpos.ch\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1310"}],"version-history":[{"count":0,"href":"https:\/\/support.bkpos.ch\/index.php?rest_route=\/wp\/v2\/docs\/1310\/revisions"}],"wp:attachment":[{"href":"https:\/\/support.bkpos.ch\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1310"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/support.bkpos.ch\/index.php?rest_route=%2Fwp%2Fv2%2Fdoc_category&post=1310"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/support.bkpos.ch\/index.php?rest_route=%2Fwp%2Fv2%2Fdoc_tag&post=1310"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}